Privacy Policy

1.1 Personal information submitted to us through the Chatley's website will be used for the purposes specified in this policy or on the relevant pages of the website.

1.2 We may use your personal information to:

(a) Administer our website and business;

(b) Personalise our website for you;

(c) Enable your use of the services available on our website;

(d) Send you goods purchased through our website;

(e) Supply to you services purchased through our website;

(f) Send statements, invoices and payment reminders to you, and collect payments from you;

(g) Send you non-marketing commercial communications;

(h) Send you email notifications that you have specifically requested;

(i) Send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);

(j) Send you marketing communications relating to our business which we think may be of interest to you, by post or by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(k) Deal with enquiries and complaints made by or about you relating to our website;

(l) Keep our website secure and prevent fraud;

(m) Verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service);

1.3 If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

1.4 Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website.

1.5 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

1.6 All our website financial transactions are handled through our payment services provider. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via the Chatley's website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

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