Privacy Policy

1.1 Personal information submitted to us through the Chatleys
website will be used for the purposes specified in this policy or on the
relevant pages of the website.

1.2 We may use your personal information to:

(a) Administer our website and business;

(b) Personalise our website for you;

(c) Enable your use of the services available on our website;

(d) Send you goods purchased through our website;

(e) Supply to you services purchased through our website;

(f) Send statements, invoices and payment reminders to you, and collect payments from you;

(g) Send you non-marketing commercial communications;

(h) Send you email notifications that you have specifically requested;

(i) Send you our email newsletter, if you have requested it (you can
inform us at any time if you no longer require the newsletter);

(j) Send you marketing communications relating to our business which
we think may be of interest to you, by post or by email or
similar technology (you can inform us at any time if you no longer
require marketing communications);

(k) Deal with enquiries and complaints made by or about you relating to our website;

(l) Keep our website secure and prevent fraud;

(m) Verify compliance with the terms and conditions governing the use
of our website (including monitoring private messages sent through
our website private messaging service);

1.3 If you submit personal information for publication on our
website, wewill publish and otherwise use that information in accordance
with the licence you grant to us.

1.4 Your privacy settings can be used to limit the publication of
your information on our website, and can be adjusted using privacy
controls on the website.

1.5 We will not, without your express consent, supply your
personal information to any third party for the purpose of their or any
other third party's direct marketing.

1.6 All our website financial transactions are handled through our
payment services provider. We will share information with our payment
services provider only to the extent necessary for the purposes of
processing payments you make via the Chatleys website, refunding such
payments and dealing with complaints and queries relating to such
payments and refunds.